Delivery Information
Delivery timeframes are live estimates at the time of ordering and may change. If you've already placed an order, please refer to your shipping confirmation email for your specific delivery timeframe and tracking link.
In the unlikely event that you don't receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us within 7 days of delivery.
Important Information
Additional charges. Any customs, duties, or additional charges that apply to your order (for instance, if your order is delivered outside the UK) will be your responsibility and are not included in the delivery costs.
Delays outside our control. We are not responsible for delays outside our control. If delivery of the products to you is delayed by an event outside our control (e.g. because of postal/courier delays, logistics or bad weather), we’ll let you know as soon as possible. If there is a risk of substantial delay, you can contact us to cancel your order, and we’ll refund you for any products you’ve paid for but have not received.
If you are not available when the product is delivered. If no one is available to take delivery and the products cannot be left through your letterbox, the courier will notify you of the delivery attempt and explain how to rearrange delivery or collection.
United States
Europe